Returns & Exchanges

We want you to love your new treasures, and get the most wear out of them. However, we understand that online shopping can be tricky at times, and you are certainly allowed to change your mind! Not to worry, we will make it right! Please take a peek at our return & exchange policies below.

 

Online Exchange Policy

 

• Regular priced merchandise can be exchanged within ten days from the date your order was delivered. Please ensure that all returns are unworn, and have no signs of damage. 
• We suggest returning your products in the original packaging, however as long as they are padded and well protected you can pack them as you wish!
• Please ship your order with tracking, as we cannot be held responsible for orders that are shipped without tracking or insurance. Please note that return shipping fees, duties and/or taxes are non-refundable and will not be included in the credited amount.
• For all international returns, we do not cover any costs (duties/taxes) associated with returns. Please choose 'returned goods', when filling out the customs documentation. If 'returned goods' is not checked off, the return will be refused.
• Once your return is received, your store account will be credited within 1-2 business days. Apologies, no refunds will be provided to original form of payment. If you are making an exchange, your order will be shipped within this same time frame. 
• Please note, all custom orders and sale items are final sale! 

Extended Holiday Exchange Policy

 

• All holiday purchases made between November 1st through December 24th can be exchanged on or before January 10th, 2025. 
• Apologies, no exchanges will be accepted on Boxing Day, December 26th.